Welcome
Quality Appliance Repair For All Major Brands
Appliance Repair the North Suburbs Have Trusted Since 1994
- One local company, based on Touhy Avenue in Des Plaines
- Twenty-four manufacturers serviced, from Whirlpool to La Cornue
- Two hour arrival windows, seven days a week
- A flat price agreed with you before anything is opened up
- Thirty days on labor, printed on the invoice you are handed
Refrigerator and Freezer Repair
Refrigerator / Freezer service in your home, seven days a week.
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Oven and Range Repair
Oven / Range service in your home, seven days a week.
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Washer Repair
Washer service in your home, seven days a week.
Learn more about this repairUnique Repair Services: Appliance Repair in Des Plaines, IL and the North Suburbs
Unique Repair Services has been repairing kitchen and laundry appliances in the northern suburbs of Chicago since 1994. We work in homes rather than in a shop, which means the refrigerator stays where it is, the range stays connected, and you get an answer the same day in most cases.
What we do is straightforward to describe and harder to do well. A technician reads the appliance properly, explains in plain language what has happened, and gives you one price for the finished repair before anything is opened up. If a repair is not the sensible answer, we say so.
We would rather explain a repair honestly than sell a part quickly.
Schedule Your Repair
Tell us the appliance, the town and the day that suits you. We will confirm a two hour arrival window by phone or text, usually within the hour.
Why Choose Unique Repair Services?
Prices agreed in advance
After the diagnostics are finished you are given one price for the whole repair, parts and labor together. Nothing is opened up and nothing is ordered until you have said yes to it, and there is no hourly meter running in the background.
Scheduling that respects your day
You choose the day and we give you a two hour arrival window rather than an open ended morning or afternoon. The technician calls ahead, and we tell you their name before they knock on the door.
Work that is meant to last
We use manufacturer parts wherever they are available, we test the appliance again before we leave, and every repair carries 30 days on labor. If the same problem comes back inside that window we return at no charge.
Trained technicians, local service, repairs you can rely on
Washer Repairs Backed by a 30 Day Labor Warranty
When a washing machine stops draining or refuses to spin
A washing machine holds more moving weight than anything else in the house, and it does so while wet. That is why the parts that go first are almost always the bearings, the seals, the suspension and the door lock rather than the electronics people tend to blame.
Most of the laundry rooms we visit in Park Ridge, Des Plaines and Wilmette are in the basement, so a leak is a problem for the room as well as for the machine. Leaks go to the front of our schedule, and we look at the drain standpipe and the shutoff valves as part of every visit rather than treating them as somebody else's work.
Trained technicians, local service, repairs you can rely on
Dryer Taking Three Cycles? The Duct Is Usually the Reason
Airflow measured at the outside hood on every visit
More than half of the dryer calls we take are not really about the dryer at all. Long vent runs threaded through finished basements and second floor laundry rooms are ordinary in this part of Illinois, and once lint has settled along those runs the machine recycles moist air it cannot expel.
The machine then behaves exactly as though its heater has failed, and a heater is what many owners are quoted for. We measure airflow at the outside hood before opening the cabinet, because clearing the run is frequently the entire repair, and because a restricted duct is a fire matter that should not be left until next season.
Trained technicians, local service, repairs you can rely on
Catch a Refrigerator Problem Before the Food Does
Refrigeration calls are placed first on the day
A refrigerator that has drifted above 40 degrees puts food at risk within hours, which is why refrigeration is the one repair we never leave until tomorrow if we can help it. Every technician carries sealed system tools, refrigerant certification and the small parts that bring most units back to temperature.
Thirty years of working the same towns has taught us the local patterns. Garage refrigerators in Des Plaines and Arlington Heights stop cycling once the winter takes the room below their rated temperature. Built-in columns in Northbrook and Winnetka warm slowly because the condenser is enclosed. Neither one is what it looks like at first glance, and knowing that shortens the visit considerably.
Every Major Home Appliance, Repaired in Your Home
Nine appliance categories, including the built-in and panel-ready units that many repair companies decline to take on.
Why choose us
Why Our Neighbors Keep Calling Us Back
Unique Repair Services began in Des Plaines in 1994, and three decades later we are still working the same towns. That continuity is the whole point. A company that has spent thirty years in Cook and Lake Counties knows what the winters do to a garage freezer, what the water does to a dishwasher heater in Barrington, and how a 1920s house in Winnetka has usually been rewired around a modern kitchen.
We are an independent company, not a franchise passing your call to whoever is nearest. The person who answers the phone works here, the technician who tests your appliance is the one who repairs it, and the price you are quoted is the price on the invoice.
Every repair carries 30 days on our labor and the manufacturer warranty on the parts we install, both printed on the paperwork you are handed before we leave.
What you can count on
- Thirty years serving the north suburbs
- Two hour arrival windows
- Technicians trained on your brand
- One flat price, agreed first
- Appointments seven days a week
- 30 days on labor, in writing
- Manufacturer parts wherever available
- No surcharge on evenings or weekends
Unique Repair Services
One local company, eleven towns, no call center.
Households looking up unique repair services reach the same small company that has been repairing appliances here since 1994, rather than a dispatcher selling the job on to whoever answers first.
The same is true of anyone searching for unique repair des plaines. Our office is on Touhy Avenue, which is why same day appointments in Des Plaines, Park Ridge and Mount Prospect are realistic here rather than something we promise and then explain away.
30 Days
Every Repair Carries a Written Labor Warranty
Thirty days on our labor, and the manufacturer warranty on the parts we install. Both are printed on your invoice rather than promised verbally. If the same problem returns inside that window, we come back at no charge.
Recent Repairs Completed in the North Suburbs
The Problems We Are Called Out For Most
If your appliance is doing one of these, there is a good chance we have already seen it this week somewhere in the north suburbs.
Not cooling or not holding temperature
Usually an evaporator fan, a blocked defrost drain or a start relay rather than the dead compressor people fear.
Heat that is uneven or missing
An oven sensor that has drifted, a weak igniter, or a door seal that has flattened and is letting heat out.
A new noise or a vibration
Worn suspension in a washer, drum rollers in a dryer, or a fan blade that has gone out of balance.
Cycles that keep getting longer
On a dryer this is nearly always the venting, which is a safety matter before it is an inconvenience.
Water somewhere it should not be
A door seal, a sump gasket or a drain that has frozen closed. Inexpensive to repair and costly to ignore.
The machine stops and shows an error
A thermal cut-out doing exactly what it was made to do, or a control board with a failed relay. The stored error history is the first thing our technician reads.
What Does an Appliance Repair Cost?
We would rather explain how a price is reached than quote a number that turns out to mean something else on the day. The cost of any repair rests on three things:
- Which appliance it is, and whether it is freestanding or built in
- Which part has actually failed, and whether it is available
- How long the repair takes once the appliance is open
Most in-home repairs land between $150 and $450 with parts and labor together. Sealed system refrigeration work and professional range control boards sit above that range. A thermal cut-out, a drain pump or a door seal sits well below it.
How the visit works
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Proper diagnostics first
The technician reads whatever the appliance has logged, tests the circuit it points at, and takes live readings rather than working through parts in order of price. This normally takes thirty to forty five minutes.
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One clear price
You are then told exactly what has happened, which parts are involved, and what the finished repair will cost as a single number. Nothing is opened up before you have agreed to it.
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The work, usually the same day
The parts that fail most often ride on the van, so around three quarters of repairs are completed there and then. If something has to be ordered we tell you the date, and it is rarely more than a few business days.
Questions We Are Asked Most Often
What does an appliance repair usually cost?
Most in-home repairs land between $150 and $450 with parts and labor together. You are given one flat price after the diagnostics are finished, so there is never an hourly meter running while a technician works.
Can somebody come out today?
Usually yes. Calls placed before the middle of the day are normally scheduled the same day, and anything later is offered a next day slot. You are given a two hour arrival window rather than a whole day to wait through.
Is there a surcharge for evenings or weekends?
No. Saturday and Sunday appointments are priced exactly as weekday ones are, and there is no after hours charge on scheduled work. Our hours are Monday to Friday 8:00 AM to 8:00 PM and 9:00 AM to 6:00 PM at weekends.
What warranty comes with a repair?
Thirty days on our labor, and the manufacturer warranty on any parts we install. Both are printed on the invoice you are handed. Should the same problem reappear before that window closes, the return visit costs nothing.
Which manufacturers do you service?
Twenty-four in total, from mainstream lines such as Whirlpool, GE, LG, Samsung, Maytag, Frigidaire and Kenmore through to built-in and professional brands including Thermador, Wolf, Viking, Miele, Liebherr, Monogram, La Cornue, Dacor, DCS and U-Line.
Do you work on built-in and panel-ready appliances?
Yes, and across Northbrook, Glenview, Winnetka and Barrington it is a large share of the week. Refrigeration columns, integrated dishwashers, wine cabinets and undercounter ice makers are ordinary work for us, including units that have to be drawn out of custom cabinetry.
How do I know whether my appliance is worth repairing?
We will tell you honestly. As a rule of thumb, when a repair would cost more than half the price of a comparable new machine and the unit is already past two thirds of its expected life, replacement is the better use of your money, and we would rather say that than sell you a part.
Why Work With Us?
We would rather build a long relationship with a household than win a single call. Most of our work now comes from customers we have visited before, or from someone they told about us, and that shapes how we behave on every appointment.
- Online booking accepted around the clock, with a person calling back to confirm
- Appointments seven days a week, Monday to Friday 8:00 AM to 8:00 PM and weekends 9:00 AM to 6:00 PM
- Technicians trained on the brands they service, holding refrigeration certification
- Eleven towns across Cook and Lake Counties, with no travel charge inside the service area
- A courteous team that treats your home as somebody lives in it
- Straightforward prices, agreed before the work rather than explained afterward
Our technicians are trained to service twenty-four major appliance manufacturers. See the full list.
Find Us: Serving Des Plaines, IL and the Surrounding Suburbs
Our office is on Touhy Avenue in Des Plaines, and our vans work outward from there through the northwest suburbs and the North Shore. All service is carried out in your home, so there is nothing to bring to us.
5 Revere Dr # 416, Northbrook, IL 60062
Hours of operation
- Monday - Friday8:00 AM - 8:00 PM
- Saturday9:00 AM - 6:00 PM
- Sunday9:00 AM - 6:00 PM
Trusted Appliance Repair in Des Plaines and the Towns Around It
Each town has its own page listing the neighborhoods and ZIP codes our vans reach, together with the appliance problems that are specific to that area.
Book your appliance repair
Technicians are available across Des Plaines, the northwest suburbs and the North Shore.
- Trained technicians
- Appointments seven days a week
- 30 days on labor